Business Analyst – Dynamics 365

At Greenbrier, we do the hard work that matters. The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization. We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

Summary

The Business Analyst for Dynamics 365 Finance and Operations elicits, analyzes, specifies, and validates the business needs of stakeholders. This role interviews stakeholders and gathers and compiles user requirements to understand the technology solutions needed to support business objectives. The Business Analyst applies strong communication, analytical, and critical thinking skills to support effective technology decision-making.

This role collaborates with a wide range of stakeholders and resources, including architects, product owners, subject matter experts, and business leaders. The Business Analyst identifies opportunities to leverage modern technologies to optimize and improve business processes.

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

• Collaborate with other departments to identify, document, and communicate business needs and provide technical solution recommendations with the Dynamics 365 platform.
• Work with project sponsors and stakeholders to determine scope for initiatives with a focus on improvements in accounting, finance, manufacturing, and automation.
• Gather and analyze business processes to support specifications and requirements for solutioning.
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Work with stakeholders and project team to prioritize collected requirements.
• Assist in conducting research on software and hardware products to meet agreed-upon requirements alongside the Technical Architecture Committee.
• Participate in supporting purchasing efforts.
• Create business cases, feasibility studies, financial analysis and other artifacts for proposed initiatives.
• Document test requirements and test cases.
• Contribute to training materials and training development to support adoption of new solutions.
• Elicit feedback from development team on quality and thoroughness of user stories or requirements.
• Create process models, specifications, diagrams, and charts to provide direction to developers, vendors and/or the project team and other solution providers.
• Conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.

Qualifications

The following generally describes requirements to successfully perform the assigned duties.

Minimum Qualifications

• College diploma or university degree in an associated field or equivalent work experience.
• 3+ Years’ experience with Dynamics 365 or AX (Finance & Operations)
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
• Clear understanding of project management practices (Agile/Waterfall/Hybrid methods)
• Proof of delivering Dynamics 365 projects
• Understanding of application development and software development life cycle concepts
• Able to exercise independent judgment and act on it
• Excellent analytical, and critical thinking skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a collaborative environment

Preferred Qualifications

• Experience in finance, manufacturing, logistics or transportation is highly preferred

Work Environment and Physical Requirements

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Based out of Lake Oswego, OR
• Occasional evening and weekend work to meet deadlines

Physical Activities and Requirements 

Frequency Key

Not Applicable: Activity is not applicable to this occupation

Occasionally: Occupation requires this activity up to 33% of the time (0- 2.5+ hours/day)

Frequently: Occupation requires this activity from 33% - 66% of the time (2.5: 5.5+ hours/day)

Constantly: Occupation requires this activity more than 66% of the time (5.5+ hours/day)

Working Postures

• Sit: Frequently
• Stand: Occasionally
• Walk: Occasionally
• Bend: Occasionally
• Kneel/Squat: Not Applicable
• Crawl: Not Applicable
• Climb: Not Applicable
• Reach Forward: Occasionally
• Reach Upward: Occasionally
• Handling/Fingering: Occasionally

Lift / Carry Requirements                                                                  

• 5-10 lbs: Occasionally
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

Push / Pull Requirements

• Up to 10 lbs: Occasionally
• 10-25 lbs: Not Applicable
• 25-50 lbs: Not Applicable
• 50-75 lbs: Not Applicable
• 75+ lbs: Not Applicable

EOE including Vet/Disability

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Greenbrier makes reasonable accommodations in the application and hiring process for individuals with known disabilities, unless providing accommodation would result in an undue hardship. Any applicant believing that he or she may need reasonable accommodation for any part of the application and hiring process should contact Greenbrier Human Resources at careers@gbrx.com or call us at 503-684-7000.
 
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Email communication from The Greenbrier Companies (Greenbrier) will always come from a corporate email address that ends in @gbrx.com or from our applicant tracking system, iCIMS, after you have created a secure account and submitted your application. During the application process, you will create a secure account in our secure applicant tracking site that ends with “-gbrx.icims.com”. In this portal, we will ask you to provide your contact information, past employment history, education history and other job-related information.